New Diabaord Plafond Management
Diaboard integrates new features dedicated to managing the company's plafond, with control over reservations, activation of pay-per-use services, and monthly reporting.
Plafond Architecture
The Plafond is the area of Diaboard that allows you to manage company credit, activate services, reserve machines, and view reports, all organized into tabs that display consumption.
How the Balance Works
The Balance tab shows the financial status of the company plafond, with figures for total credit, available credit, and credit reserved on machines, as well as an estimate of monthly consumption with a warning in case of insufficient credit for activating a service or viewing data for the following month. Unlike the previous version, in which a fee was paid for use over a period of 1, 3, or 5 years, the customer now tops up the plafond with an amount corresponding to the estimated consumption for 1, 3, or 5 years, and charges are billed monthly.
It also displays information on remaining months, expiration date, last top-up, and an average of expenses, along with a consumption chart and transaction history.
Using the Top-up button, you can add credit, and the available payment methods are:
Credit card
Bank transfer
Custom payment (for authorized customers)
The Services Tab
This allows you to manage the services active on machines through multi-select options. Services can be activated and deactivated according to your needs, allowing you to monitor your machine-related consumption: a particularly useful advantage for activating pay-per-use services.
Each change is summarized in a review screen showing the expected costs, any coverage, or insufficient balance warnings.
The screen shows one of the services offered by Diaboard: geofencing (area perimeter definition).
The Report Tab
The Report tab allows you to view and download, filtering by year, the monthly reports that summerize all plafond transactions (top-ups, consumption, renewals, and charges).
How the Plafond Works
Machines can be linked directly to the company balance or have a dedicated portion of credit. When a reservation is created on a machine, a portion of that total is reserved for that specific machine, subtracting it from the generic available credit. At this stage, the total balance remains unchanged, but the "free" available credit decreases because a portion is already committed. This feature is useful for dealers and machine rental companies serving end users.
Only when a service is actually charged against the reservation is the total plafond balance reduced, along with the remaining amount of the reservation used.
Example:
Total plafond: €1.000
A €200 reservation is created on machine A → the free available credit becomes €800, but the total remains €1.000
When the service is charged (e.g., €50) → the total plafond drops to €950, and the reservation's remaining balance goes from €200 to €150
The customer's reservation covers only the base fee, while additional services such as geofencing or advanced diagnostics are always charged to the customer, drawing first from their machine reservation (if present) and then from their generic balance.
Servitization
These new changes were introduced to help customers create services capable of generating recurring revenue and customer loyalty, allowing them to enter the market with innovative machines equipped with a built-in digital extension.
Among the services:
Performance monitoring and fleet management: machine location tracking, real-time operating status, machine working hours, daily and monthly usage.
Scheduled and preventive maintenance: maintenance planning, automatic alerts, machine health reports.
Energy consumption and machine usage management: monitoring of onboard components and electronics.
Geofencing: setting an operating perimeter and sending immediate notifications when the machine leaves the authorized area, for after-hours use or unauthorized use.
Reporting and consumption statistics: for consumption, productivity, and efficiency management.
Software updates (OTA): eliminating on-site interventions, immediate release of new features and software fixes.
Remote diagnostics: ability to read machine ECU errors, intervention logs, electrical and engine parameters, sensor status, and battery status.
In addition, services can also be developed on a custom basis for the customer, such as:
Digital warranty: dynamic warranty based on working hours, maintenance performed, correct use, and recorded anomalies.
Predictive maintenance: reduces machine downtime, extends component lifespan, and reduces emergency interventions.
Digital operator: links machine and operator via QR code, RFID, or app, and generates statistics on productivity, errors, and usage.
Spare parts marketplace: when a component reaches its wear threshold, the spare part code and price are suggested.
Ticketing: when an error occurs, a support ticket can be opened, a priority assigned, and a technical report sent.
Custom reporting: for customers with multiple sites, there is the option to compare facilities, operators, machines, consumption, and costs.
Automatic service certification: for generating proof of intervention in certain specific cases.
Smart rental and pay-per-use: a dedicated area for rental companies showing machine location, rental status, remaining hours, contract expiration, and return alerts.
Diaboard continues to evolve to simplify the management of your fleet.
For more information about Diaboard, write to info@almec.net or visit www.diaboard.net/it/home
